Refund policy
Refund Policy
Thank you for shopping with Gold Star Worksheets.
Digital Products
All products sold through Gold Star Worksheets are digital downloads. Due to the nature of digital products, all sales are final and refunds are generally not available once a purchase has been completed and the files have been made available for download.
Technical Issues
If you experience a problem downloading your files, receive the wrong product, or encounter a technical issue, please contact us at james@goldstarworksheets.com. We will do our best to resolve the issue as quickly as possible.
Damaged or Incorrect Files
If a file is corrupted, incomplete, or does not match the product description, please contact us at james@goldstarworksheets.com within 30 days of purchase. Where appropriate, we may provide a replacement file, store credit, or refund.
Contact Us
If you have any questions about your purchase or this Refund Policy, please contact:
Gold Star Worksheets
Operated by Gold Star Academy Ltd
Email: james@goldstarworksheets.com
Last updated: June 2026